Global Finance names the World’s Best Internet Banks 2012


NEW YORK, November 7, 2012 Global Finance has announced the Global winners in the “World’s Best Internet Banks” competition. This is the 13th year Global Finance has named the World’s Best Internet Banks. Details on all Global winners will be published in the December issue.

The overall winners for Regional and Global Corporate/Institutional Internet Banks as well as Regional and Global Consumer Internet Banks were announced. Also announced were the overall global sub-category winners. The grand prize of Best Overall Global Internet Bank was presented to Citi.

Global Finance ’s World Best Internet Bank Awards are based on submissions from banks that wish to be considered. This year, 220 individual banks from around the world entered the competition. Representatives from Infosys comprised the judging panel. Based on the judges’ evaluations, Global Finance ’s editors made the final selections.

Winners were selected based on strength of strategy for attracting and servicing online customers, success in getting clients to use web offerings, growth of online customer base, breadth of products offered, evidence of tangible benefits gained from internet initiatives, and web site design and functionality. Sub-category winners were selected on the basis of relative strength of those products and services.

Global Winners
Best Overall Internet Bank – Global Citi
Best Corporate/Institutional Internet Bank – Global Citi
Best Consumer Internet Bank - Global

Standard Chartered

Regional Winners: Best Corporate/Institutional Internet Banks
North America Wells Fargo
Europe Citi
Asia/Pacific Citi
Latin America Citi
Central and Eastern Europe Bank Pekao
Middle East/Africa Citi

Regional Winners: Best Consumer Internet Banks
North America Scotiabank
Europe ActivoBank
Asia/Pacific Standard Chartered
Latin America Scotiabank
Central and Eastern Europe OTP Bank
Middle East and Africa Standard Chartered

Global Sub-Category Winners: Best Corporate/Institutional Internet Banks
Best Investment Management Services Citi
Best Online Cash Management Site Citi
Best Trade Finance Services Scotiabank
Best Web Site Design Wells Fargo
Best Integrated Corporate Bank Site Citi
Best Information Security Initiatives Citi
Best in Mobile Banking Swedbank
Best In Social Media Citi
Best Online Treasury Services Wells Fargo

Global Sub-Category Winners: Best Consumer Internet Banks
Best Online Deposit, Credit and Investment Product Offerings Standard Chartered
Best Bill Payment & Presentment Citi
Best Web Site Design HSBC
Best Integrated Consumer Bank Site Citi
Best Information Security Initiatives Banamex
Best In Mobile Banking Bancolombia
Best in Social Media CIMB