Panels

Realizing The Value of Digitalization

Panelists from Global Finance Best Digital Bank Award winners will provide real life digital product/process design implementation case studies. They will reveal how digital capabilities have helped them increase connectivity, boost productivity by automating critical processes and improve customer experiences through simplified online processes and improved data.

The discussion will include ways that digitalization has:

• helped banks create new products
• improved customer experiences
• created cross-sell opportunities
• increased revenues from innovative offers
• streamlined back office operations
   

Ruchir Rodrigues | Barclays Bank Managing Director, Digital Banking & Commercial Performance	David Fernandez | CaixaBank Manager, Segments and ​Digital Services		Gürhan Çam | DenizBank Digital Generation Banking Senior Vice President	Jay de Groot | Moven Vice President, EMEA	Maxim Evdokimov | Tinkoff Bank Vice President for Mobile

Anytime, Anywhere Business Banking

This panel will look at how banks can provide corporate customers with seamless online banking, enhanced digital advice, and real-time decision-making support with the fewest possible clicks.

From a corporate perspective, cross border transactions typically involve reaching out to multiple banks. The panel will look at potential omnichannel solutions that can address this major pain point.

Panelists include award-winning transaction bankers, a treasury management system expert and a renowned corporate treasurer.

The discussion will cover ways to provide:

• single-sign-on processes
• straight-through processing of routine tasks to push increased functionality to clients
• credit pre-approval
• hassle-free integration across devices and channels
• easy virtual access to relationship managers
• e-trading platforms
• enhanced digital offerings via APIs
• improved trade finance, supply chain finance, asset finance, and cross-border payments via the blockchain

Mayank Mishra | Citi Managing Director, Global Head Online Banking	Edward Budd  | Deutsche Bank Global Transaction Bank Chief Digital Officer	Kevin Pinnegar  | Honda Motors Group Treasurer	Ewan MacLeod  | Nordea Co-head Group Digital Unit	Greg Hansen  | Wells Fargo Senior Vice President, Product Management, Wholesale Internet Solutions

Knowledge Sharing and Innovation - Digital Lessons From Innovators In Both Banking and Non-Banking Sectors.

This panel will look at what banks can learn from digital trailblazers in other industries.

It will examine how convenience and increased performance solutions coupled with data-based customer service has led to major reconfigurations by consumer banks to meet customer needs. It will also explore the lessons corporate/institutional banks can learn from consumer banks to meet changes in client appetites and the ways consumer banks can mimic longstanding institutional relationships to increase client loyalty.

Panelists will include leading corporate/institutional & consumer bankers and digital experts from other industries.

The discussion will cover:

• integrated, omnichannel service delivery methods
• meeting customer needs for real-time,
• low-cost payments
• integrated platforms that link to tax, reporting, and other systems
• predictive risk models for quick pre-approval and decision-making processes that make financing and credit assessment easier to obtain
• tailored advice and specialized products, covering complex services such as lending, insurance, investments and small business as well as online offerings for payroll, invoicing and treasury tools.
• What will banking look like in the future? Will internet banking platforms still exist? How will internet banking evolve and what roles will be played by robo-advisory, artificial intelligence, branchless banking and the IoT.

Turgut Güney  | AkBank EVP, Technology and Operations	Stewart Bromley  | Atom Bank Chief Operating Officer	Christopher Truce  |  Saxo Bank Director of OpenAPI Development	Lotta Lovén  |  SwedBank Head of Digital