Author: Paula L. Green





150 bnp_paribas



2011: $5,854 billion (December 2011)

2010: $6,205 billion

RATINGS: Moody's: Aa3; S&P: AA-; Fitch: A+


CLIENT PROFILE: By location: Our network is one of the most extensive in the industry, covering over 100 markets, with our own offices in 34 countries. We bring together local insight and a global network to enable clients to maximize their market and investment opportunities worldwide. We successfully combine a 24/7 global operating model, accessible from any time zone, a multi-domestic presence, and one of the industry's most comprehensive product offerings. Banking licenses around the world and our membership of industry bodies in all locations facilitate our clients' activities. We have a solid global client base of over 1,300 institutional clients, including 16 of the world's top 20 financial institutions. By investor type: Our clients include asset managers, alternative fund managers, broker-dealers, arrangers, originators, issuers, pension funds, insurance companies, sovereign wealth and government agencies, investment banks and banks. We provide our clients with a comprehensive set of post-trade solutions.


CAPABILITIES/SERVICES: We provide a comprehensive range of services covering the entire investment cycle from global custody and fund administration to middle- and back-office outsourcing. Our solutions include securities lending, FX, cash and banking, trade execution, derivatives clearing and collateral management.


TOP EMERGING MARKETS: Our award-winning emerging market custody service continues to expand with the ongoing development of local banking operations in a number of South-American countries, including Colombia and Chile.


BUSINESS DEVELOPMENTS: We continue to expand geographically: through the extension of our on-the-ground presence across Asia-Pacific and Latin America; and through our ongoing commitment to other significant international markets that are important to enhance our clients' performance. We increase the focus on our clients: by deploying globally led strategies and resources; and by the launch of integrated packaged solutions, such as A-Suite for Asset Managers and MasterSuite for Asset Owners, in order to support client requirements across the entire service spectrum.


OUTLOOK : We continue to invest in our people and technology as well as to globalize our European success.


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Margaret Harwood-Jones

T: +44 207 410 3989










150 bnp_mellon



2011: $25.8 trillion

2010: $25 trillion

RATINGS: Moody's: Aaa; S&P: AA-; Fitch: AA




CAPABILITIES/SERVICES: BNY Mellon offers clients world-class products, technology and service to help enhance the management, administration and oversight of their investment process. As one of the world's leading securities servicers we combine unrivaled client service with technology that delivers rich client data in user-friendly systems. We are dedicated to providing innovative solutions with the highest quality client service. We offer: Advertising Review Solutions, Benefit Disbursements, Complex Fund Solutions, Custody & Accounting, Derivatives Services, Document Solutions, ETF Services, Fund Services, Information Delivery, Outsourcing Services, Performance & Risk Analytics, Securities Lending, Subaccounting, Technology Solutions, Transfer Agency


COUNTRY/COUNTRIES SERVED: BNY Mellon Asset Servicing has developed our custody network with a high degree of confidence in the service capabilities of our agent banks. Our network extends to over 100 markets worldwide and we are continually exploring options to expand into emerging markets for our clients.


BUSINESS DEVELOPMENTS: BNY Mellon Asset Servicing Launches Workbench(SM) Mobile for the iPad®. First global custodian to provide reports and information to clients via mobile app. BNY Mellon announced the launch of Workbench(SM) Mobile, a new app enabling the firm's institutional clients to authorize instructions and securely access key reports and account information from their iPad®, at the App Store through BNY Mellon Connect(SM) Mobile. The new app will be accessible by more than 30,000 client users. Available features include: Recent Reports—view Workbench reports run over the past 10 days in PDF format BNY Mellon Regulatory News—updates on industry regulations and thought leadership; Valuation Dashboard(1)—drill-down into account valuation changes and chart by manager, asset type, currency, country or security. Lookup Exposure to Issuers(1)—view portfolio exposure across accounts and asset classes; Authorize Cash Instructions(2)—for custody clients who manage cash through Workbench


OUTLOOK: BNY Mellon is committed to investing in core services and developing innovative products to support the unique requirements of our clients. We continue to invest in our technology and people to provide the highest level of service in today's global markets.



Vincent Sands, BNY Mellon

BNY Mellon Center, 500 Grant Street

Pittsburgh, PA 15258

T: +1 412 234 4111; F: +1 412 236 9404





2010: US$ 5.2 trillion



Moody's: Aa2

S&P: A+

Fitch: AA



By investor type:

Global Custodians


Broker Dealers


Foreign: Yes


Domestic: Yes



Account opening, Settlement and clearing, Safe custody, Asset servicing, Taxation services.


Foreign exchange, Payments and cash management, Portfolio and cash reporting, Compliance and reporting, Provision of timely market information.



Argentina, Australia, Bahrain, Bangladesh, Bermuda, Brazil, China, Cyprus, Egypt, Greece, Hong Kong, India, Indonesia, Japan, Jordan, Kazakhstan, Korea, Kuwait, Lebanon, Malaysia, Malta, Mauritius, Mexico, New Zealand, Oman, Palestine Autonomous Area, Philippines, Qatar, Saudi Arabia, Singapore, Sri Lanka, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, Vietnam.



Tim Faselt

HSBC Securities Services

330 Madison Avenue, 5th Floor

New York, NY


T: +1 212 715 6401

F: +1 212 747 9393




150 laiki_bank


CLIENT PROFILE: By location: Our bank is one of the major service providers in the Cyprus Market for custodian services, for both the local and the international markets. Our services are offered not only to Cyprus clients but also to clients located in other European Union countries, Russia, Israel, Romania, Ukraine and others. Our services cover over 60 markets.


By investor type: Our clientele consists of private and institutional clients, including provident funds, insurance companies, International Collective Investment Schemes, asset managers etc. In addition, our services are offered to foreign banks and other institutions who wish to appoint Laiki Bank as their sub-custodian in the Cyprus market. Over the past few years there has been increased demand for the provision of custody services to Private International Collective Investment Schemes (PICIS). The number of such Funds utilizing our services has increased significantly.


CAPABILITIES/SERVICES: Our custody services include safekeeping of securities, settlement of transactions, information on and execution of corporate actions, execution of payments etc. Our bank continuously expands the range of services of its Custody Unit in terms of products, markets, associates, counterparties, in order to be able to effectively respond to market changes and, in effect, the changing client requirements. In addition, due to the fact that our custody services fall under the umbrella of Wealth Management services, our clients can enjoy our full range of investment and traditional banking services.


COUNTRY/COUNTRIES SERVED: Our extensive network allows our clients access to all the major international markets in order to take advantage of investment opportunities worldwide. We cooperate with reputable and financially solid organizations, covering over 60 markets around the world, including the core markets of Europe, Asia, Middle East.


BUSINESS DEVELOPMENTS: One of our goals is to exceed clients´ requirements and expectations. In order to achieve this we continuously strive to keep up to date and expand our services in order to deal with clients´ more complex demands, extend the number of markets available to the clients and enhance our fund custody and administration services.


OUTLOOK: It is a fact that the role of the Custodian has become very important in the course of time. The recent financial crisis has led to a number of important developments in the custody industry, giving emphasis to risk minimization and asset safety. Our Bank will continue to invest in the development of its custody services and continue to be one of the leading providers in Cyprus.



Elena Melanthiou, Head Custody Unit, Laiki Bank

39 Arch. Makarios III Avenue, CY-1065, Nicosia, Cyprus

T: +357 22812280, +357 22812127; F: +357 22812130 ,




150 seb



2011: 4490 bn SEK

2010: 5086 bn SEK

RATINGS: Moody's: Baa2; S&P: A+; Fitch: B



By location: All European markets, USA, Canada and a number of Far East markets.

By investor type: Global Custodians, Broker Dealers & Investment Banks, ICSD's, Central Banks, Universal Banks, Sovereigns, CCP's

Foreign: For the purpose of this guide, 100%


CAPABILITIES/SERVICES: Account Administration, Settlements, Reporting, Securities Lending, Information Services, Local Expertise and Advisory, Access to local markets, Trust & Confidence, Income, Safekeeping, Tax Services, Corporate Actions, Voting, Risk Management, Collateral Management, Derivatives Clearing, Cash and Liquidity Management


COUNTRY/COUNTRIES SERVED: Denmark, Estonia, Finland, Latvia, Lithuania, Norway, Sweden, Russia, Ukraine



Strengthen Local Expertise in-depth roles.

Become even more holistic partners.

Create Operational Solutions that are next to error free, contains economies of scale and excel in operational knowledge and focus.


OUTLOOK: Challenging but Positive: Eurozone trouble, regulatory shockwaves, risk aversion, collateral dry up and zero interest create challenges. More consolidation, client needs for regional services provision and local influencing creates an upside.


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Ulf Norén, GTS Banks, SEB

Filipstad Brygge 1

N-0252 Oslo


T: +47 934 203 80






150 standard_bank



2011: $350 billion; 2010: $300 billion

RATINGS: Moody's: A3; S&P: BBB+; Fitch: BBB+


CLIENT PROFILE: Standard Bank is the market leader on the African continent in terms of market coverage, product diversity and the size and the scale of the custody business.We offers custody in 15 sub-Saharan markets; in excess of $350bn in assets under custody; process in excess of 170 000 trades per month; approximately 1/3 of our client base is international and 2/3 local.


CAPABILITIES/SERVICES: As the leading provider on the African continent, Standard Bank offers a comprehensive range of settlement and safekeeping services in South Africa and sub-Saharan Africa to local and foreign institutional investors.

Our service offering incorporates a range of client-driven solutions, including: Local, regional and global custody: Derivatives clearing, Securities lending, Trustee services; Issuer services: Securities lending, Derivatives clearing. Our expert team provides specialist strategic and operational advice and assistance, ensuring a holistic service offering at global, regional and domestic level. That's why our offering is underpinned by a strong culture of client service and our products are tailored to suit the unique requirements of our clients.


COUNTRY/COUNTRIES SERVED: Standard Bank has extensive expertise in the complicated dynamics of emerging markets, enabling us to effectively partner clients and our stakeholders in achieving their strategic objectives. We provide a gateway to 15 sub-Saharan Africa markets either through South Africa or the Mauritius hub. The markets are: Botswana, Ghana, Kenya, Malawi, Mauritius, Mozambique, Namibia, Nigeria, Rwanda, South Africa, Swaziland, Tanzania, Uganda, Zambia and Zimbabwe


BUSINESS DEVELOPMENTS: Standard Bank will continue to focus on the development of asset-servicing capabilities in new markets, new product solutions and ongoing investment in technology, people and risk mitigation in support of our clients.


OUTLOOK: We are focused on sustaining the strength of our South African business, and sub-Saharan Africa remains at the core of our strategy. Given our focus on growing and maintaining our leadership position in sub-Saharan African markets, we stress the importance of being represented by employees based in the markets we serve, as a local presence facilitates closer and more trusted relationships with clients, superior knowledge of local commercial and regulatory environments and the ability to originate deals at source. Standard Bank deploys key skills across its operations to ensure that our clients receive excellent service.



Adam D Bateman, Standard Bank Investor Services

2nd Floor, 25 Sauer Street

Johannesburg 2001, South Africa

T: +2721 401 2321




150 unicredit


2011: €186 billion

2010: €176 billion

RATINGS: Moody's: A2; S&P: BBB+; Fitch: A-



Foreign: 200-plus foreign institutional clients

Other: Broker Dealers, Pension Funds and Insurance companies


CAPABILITIES/SERVICES: Subcustody and clearing services, fund administration.


COUNTRIES SERVED: Austria, Bosnia, Bulgaria, Croatia, Czech Republic, Hungary, Kazakhstan, Poland, Romania, Russia, Serbia, Slovakia, Slovenia and Ukraine.



IT investments;

Network management (consolidation of outbound providers); Market expansions.


OUTLOOK: Increased focus on asset servicing ensures that UniCredit GSS (Global Securities Services) remains the number-one provider of securities services in the CEE region. Further concentration on domestic business and increased investment in IT will secure continued growth.


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Sven Trahan,

Global Securities Services,

UniCredit Group

Julius Tandler-Platz 3, A-1090 Vienna, Austria

T: +43 5 05 05 57311

F: +43 5 05 05 58579





150 wells_fargo


2011: Over $1.6 trillion; 2010: Over $1 trillion

RATINGS: Moody's: Aa3; S&P: AA-; Fitch: AA-


CLIENT PROFILE: By location: Primarily based in the US and Canada, along with Ireland and the UK. Global custody clients are invested in 41 countries; we will add markets as client need dictates. We have access to 100+ markets. By investor type: Fund managers, full range of employee benefits and custodial safekeeping for corporations, insurance companies, healthcare institutions, not-for-profit organizations, foundations, endowments, public/government agencies, Taft-Hartley plans, partnerships, and foreign entities.


CAPABILITIES/SERVICES: Wells Fargo provides global and domestic custody, comprehensive securities processing, SWIFT capabilities (ISO 15022), benefit payments, cash movement, foreign exchange, commission recapture, asset allocation overlays, transition management, portfolio liquidation, comprehensive financial reporting, investment performance and portfolio analytics, investment guideline monitoring, and treasury services. Through our award-winning Commercial Electronic Office® (CEO®) portal, we offer a full suite of financial services online, including trust and custody, treasury, credit, international, investing, and purchasing. We further offer investment management, retirement and welfare benefit plans, actuarial services, executive benefits, and complete benefits consulting solutions.


TOP EMERGING MARKETS: EAFE: Australia, Austria, Belgium, Canada, Denmark, Euroclear, Finland, France, Germany, Greece, Hong Kong, Ireland, Israel, Italy, Japan, Netherland, New Zealand, Norway, Portugal, Singapore, Spain, Sweden, Switzerland, United Kingdom. BRICS: Brazil, China, India, Russia, South Africa N11: Bangladesh, Egypt, Indonesia, Iran, Mexico, Nigeria, Pakistan, Philippines, South Korea, Turkey, Vietnam. Other: Argentina, Chile, Croatia, Czech Republic, Hungary, Malaysia, Poland.


BUSINESS DEVELOPMENTS: Wells Fargo is committed to proactively monitoring and adjusting to changing market practices. We maintain active participation with several industry associations, including SIFMA, ISITC and BDUG. OUTLOOK: Wells Fargo is one of the most respected and highly recognized companies in the nation. Growing investments, trust, brokerage, private banking and insurance are among Wells Fargo's top strategic initiatives. Wells Fargo is an experienced partner that provides financial and fiduciary peace of mind. Our Strategic Relationship Management SM program is a disciplined, proactive, and consultative approach to serving our clients.


150 10-CoverStory_Ratings-Agencies-3


Bob Poferl, Wells Fargo Institutional Retirement and Trust, 608 2nd Avenue South, Minneapolis, MN 55402

T: +1 612 667 0752