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Banks are overcoming resistance by introducing a culture of transformation.

Sanat Rao, Global head and Chief Business Officer, Infosys Finacle, speaks about how banks need to lead with a purpose-driven approach to thrive in the post-pandemic world and bring better value to the communities they serve.

Banks are experiencing faster growth by collaborating with tech partners to build new revenue streams and create a unified customer experience.

Following the COVID-19 pandemic, treasurers today face greater pressures than before. 

Rajashekhara V Maiya, Global head of Business Consulting and Product Strategy for Infosys Finacle, discusses five trends affecting banks and financial service providers.

One of Russia’s top providers of digital corporate banking solutions, Sberbank created a comprehensive business banking ecosystem driven by AI and big data.

Anna Loevskaya, Sberbank’s Director of Digital Corporate Banking, discusses the bank’s strategy for rising digital demand, self-service digital UX, and omnichannel integration, and how Russia’s largest bank is fast becoming one of its leading tech innovators. 

The global payment landscape is experiencing a revolution with the introduction of real-time banking, the rise of digitalisation and new customer expectations. The new Request to Pay messaging service will transform the payments industry and increase usage of real-time payments, offering greater speed, flexibility and control and enhancing the payee and payer relationship.

Add the Vertex tax engine to your ERP, e-commerce, procurement, and billing systems globally to improve accuracy and ensure centralised control over VAT determination. 

Home to the largest concentration of international banks in the United States and the second-largest financial hub outside of New York City, Miami’s roster of high-profile banking and financial services companies continues to grow.

As the COVID-19 crisis emerged, CIB Egypt was ready with a comprehensive pandemic strategy to ensure business sustainability and protect the health and safety of its staff, customers, & community. Mr. Hussein Abaza, Chief Executive Officer and Board Member of CIB Egypt, explains how vision, resilience & innovation made it a model for how to live and work safely in the pandemic.

Mohamed Aly, the CEO of ADIB-Egypt, explains how the bank has worked to mitigate the impact of COVID-19 on its operations.

Ping An Bank’s ambitious and innovative strategy to transform its retail business made the bank a digital banking leader in only four years and created a “finance+” ecosystem that redefined retail banking.

According to a recent McKinsey research report, more than 60 percent of the population of sub-Saharan Africa are smallholder farmers, about 23 percent of sub-Saharan Africa’s GDP comes from agriculture and that Africa could produce two to three times more cereals and grains, which would add 20 percent more cereals and grains to the current worldwide 2.6 billion tons of output. Similar increases could be seen in the production of horticulture crops and livestock.

The creation, development and implementation of central bank digital currencies (CBDCs) is beginning to look inevitable.

Digitization is critical to the future of finance and treasury. To realize its full potential, companies should develop a framework and execution plan that incorporates a holistic approach. A good example of a company taking such an approach is Shell, writes Swati Mitra, Global Practice Lead, Digital Client Advisory, Treasury and Trade Solutions, Citi.

Digital and financial innovations are driving increased customer demand and engagement for Commercial Bank of Qatar (CBQ). Amit Sah, Head of Retail Banking, highlights major milestones in the bank’s digital strategy and reveals bold ambitions to transform the industry.

Established financial services institutions that fail to disrupt themselves in the digital era are at risk of falling behind as fintech operators leverage new technologies in an effort to service clients better and faster. 

With liquidity in scarce supply, and supply chains suffering unparalleled disruption, UniCredit’s Adeline de Metz, Global Head of Working Capital Solutions and Raphael Barisaac, Global Head of Cash Management, suggest two steps treasurers can take to help navigate the current economic climate.

Africa’s fast-growing economies, FinTech innovation, and stable trade agreements offer abundant opportunities for CIB Egypt. Hisham Ezz Al-Arab, CIB Egypt’s Chairman & Managing Director, discusses the bank’s strategic expansion into Eastern Africa and strong position as financial partner to customers across the continent.

Digitization didn’t just help banks transform; it pushed them to reimagine the business. With transactions migrating en masse to digital channels in the Covid pandemic, banks should not only speed up their transformation programs but also revisit the scope of their role in customers’ lives. Establishing digital-only proposition would set them up nicely for the digital age, at scale.