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This roadmap is in line with the ambition we have had for several years: to be a relationship banker for working capital needs. It focuses on specific use cases and has led to the creation of an organisational community dedicated ...

In the wake of COVID-19, companies are preparing for a post-pandemic future of remote work and telecommuting, and digitizing treasury workflows and processes is a top priority. “No longer is digitalization purely driven by commercial pressures; it is now an ...

 Technological innovation is the central driving force in the global financial industry and, until recently, many fintech products have focused on consumer finance needs. Ping An Bank FICC, the fixed income, currencies and commodities business of Pin An Bank, is ...

  Global Finance: How is DBS using APIs to accelerate digital transformation for corporates?   Ramesh Sankar: Global industries have experienced significant disruption from start-ups and technology companies leveraging digital capabilities for years. Now the pandemic has accelerated the need for corporates ...

Over the last several months, COVID-19 has undoubtedly emerged as the biggest disrupter, forcing customers (and banks) to embrace digital banking channels. However, the popularity of digital banking had been growing steadily even prior to the pandemic, driven by factors ...

Digital transformation tops the agenda of every company in Africa. As digital needs continue to evolve, transactional banks must also evolve to become innovative digital partners, providing expertise, data and connectivity clients need to run their businesses, says Crosby Mkhwanazi, Group ...

Global Finance’s Publisher and Editorial Director Joseph Giarraputo speaks with Sael Al Waary, Deputy Group CEO of Bank ABC. The discussion covers a number of topics on AI, the selection of ABC Labs in Global Finance’s Best Innovation Labs, Open Banking and Cloud development in Bahrain’s fintech infrastructure and ecosystem and Bank ABC’s launch of its digital-mobile only bank ila.

Global Finance’s Publisher and Editorial Director Joseph Giarraputo speaks with Admassu Tadesse, Group Managing Director & CEO of the Eastern and Southern African Trade and Development Bank – TDB. They discuss the development and status of TDB, the bank’s trade finance expertise across Africa including pioneering the use of a blockchain solution, and TDB’s response to the Covid-19 pandemic.

In this article, RAJASHEKARA V. MAIYA Vice President and Head, Business Consulting Group, Infosys Finacle discusses the shifting focus in retail lending landscape, from a product-centric approach to customer-centric approach.

Digital banking is essential for reaching Africa’s underbanked markets, says Commercial International Bank (CIB) Egypt’s Chief Operating Officer, Mohamed Sultan. He discusses the competitive advantage of its digital platform as it expands in Africa and explains how early digital adoption helped the bank thrive during the pandemic.

Preparing to launch in Senegal, Ehouman KASSI, CEO of Bridge Bank Group Côte d’Ivoire (BBG CI), discusses the bank’s ambitious expansion strategy for Western Africa and maintaining its client-centric culture amidst reorganization and digital transformation.

While the concept of Open Banking has been around for some years, the industry mostly espoused it for the sake of regulatory compliance.

Bank Millennium puts its customers’ needs at the forefront of its strategy.

More than ever, power lies in the hands of the customer. Digitally savvy consumers are driving banking evolution, forcing banks to operate like technology companies in an age of neobanks and AI-based solutions.  Ellis Wang, Head of Technology, Transformation, and Information at ‎Mashreq Bank explains why it’s ‘do-or-die’ for legacy banks.

Digitalisation has become the cornerstone for financial services in any market but, in the race to digitise offering, many banks lack the speed, agility and creativity typically seen from fintechs. Sberbank has succeeded by making technology part of its DNA, said Kirill Tsarev, Deputy Chairman of Sberbank’s Executive Board.

Transitioning from traditional relationship management to a world of Lending On Demand

For centuries, the small European country of Georgia has been a strategic hub between East and West, going back to the famed Silk Road trading route.

Today, Georgia consistently ranks as one of the most business-friendly countries in the world, attracting companies in diverse industries, including electronics, automotive and airplane parts manufacturing, IT and business process outsourcing.

Widespread supply chain disruption during the pandemic put a spotlight on outdated trade finance processes. Now, corporates focused on digital transformation are redefining the financial supply chain as a resilient trade ecosystem, according to Sriram Muthukrishnan, Group Head of Trade Product Management, at DBS.

For the longest time, the branch was the undisputed center of the banking universe and everything revolved around it. In the last 20 years, banking transactions have moved from 50% in-branch to 95% digital self-service channels with customer experience at its center.

Adel A. El-Labban, Group CEO & MD of Ahli United Bank B.S.C., discusses how strategic geographic diversification and anticipation of changing market demand were key to the bank’s resilient pandemic performance.