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Preparing to launch in Senegal, Ehouman KASSI, CEO of Bridge Bank Group Côte d’Ivoire (BBG CI), discusses the bank’s ambitious expansion strategy for Western Africa and maintaining its client-centric culture amidst reorganization and digital transformation.

While the concept of Open Banking has been around for some years, the industry mostly espoused it for the sake of regulatory compliance.

Bank Millennium puts its customers’ needs at the forefront of its strategy.

More than ever, power lies in the hands of the customer. Digitally savvy consumers are driving banking evolution, forcing banks to operate like technology companies in an age of neobanks and AI-based solutions.  Ellis Wang, Head of Technology, Transformation, and Information at ‎Mashreq Bank explains why it’s ‘do-or-die’ for legacy banks.

Digitalisation has become the cornerstone for financial services in any market but, in the race to digitise offering, many banks lack the speed, agility and creativity typically seen from fintechs. Sberbank has succeeded by making technology part of its DNA, said Kirill Tsarev, Deputy Chairman of Sberbank’s Executive Board.

Transitioning from traditional relationship management to a world of Lending On Demand

For centuries, the small European country of Georgia has been a strategic hub between East and West, going back to the famed Silk Road trading route.

Today, Georgia consistently ranks as one of the most business-friendly countries in the world, attracting companies in diverse industries, including electronics, automotive and airplane parts manufacturing, IT and business process outsourcing.

Widespread supply chain disruption during the pandemic put a spotlight on outdated trade finance processes. Now, corporates focused on digital transformation are redefining the financial supply chain as a resilient trade ecosystem, according to Sriram Muthukrishnan, Group Head of Trade Product Management, at DBS.

For the longest time, the branch was the undisputed center of the banking universe and everything revolved around it. In the last 20 years, banking transactions have moved from 50% in-branch to 95% digital self-service channels with customer experience at its center.

Adel A. El-Labban, Group CEO & MD of Ahli United Bank B.S.C., discusses how strategic geographic diversification and anticipation of changing market demand were key to the bank’s resilient pandemic performance.

Banks are overcoming resistance by introducing a culture of transformation.

Sanat Rao, Global head and Chief Business Officer, Infosys Finacle, speaks about how banks need to lead with a purpose-driven approach to thrive in the post-pandemic world and bring better value to the communities they serve.

Banks are experiencing faster growth by collaborating with tech partners to build new revenue streams and create a unified customer experience.

Following the COVID-19 pandemic, treasurers today face greater pressures than before. 

Rajashekhara V Maiya, Global head of Business Consulting and Product Strategy for Infosys Finacle, discusses five trends affecting banks and financial service providers.

One of Russia’s top providers of digital corporate banking solutions, Sberbank created a comprehensive business banking ecosystem driven by AI and big data.

Anna Loevskaya, Sberbank’s Director of Digital Corporate Banking, discusses the bank’s strategy for rising digital demand, self-service digital UX, and omnichannel integration, and how Russia’s largest bank is fast becoming one of its leading tech innovators. 

The global payment landscape is experiencing a revolution with the introduction of real-time banking, the rise of digitalisation and new customer expectations. The new Request to Pay messaging service will transform the payments industry and increase usage of real-time payments, offering greater speed, flexibility and control and enhancing the payee and payer relationship.

Add the Vertex tax engine to your ERP, e-commerce, procurement, and billing systems globally to improve accuracy and ensure centralised control over VAT determination. 

Home to the largest concentration of international banks in the United States and the second-largest financial hub outside of New York City, Miami’s roster of high-profile banking and financial services companies continues to grow.

As the COVID-19 crisis emerged, CIB Egypt was ready with a comprehensive pandemic strategy to ensure business sustainability and protect the health and safety of its staff, customers, & community. Mr. Hussein Abaza, Chief Executive Officer and Board Member of CIB Egypt, explains how vision, resilience & innovation made it a model for how to live and work safely in the pandemic.