By Razak Musah Baba
LONDON--TalkTalk Telecom Group PLC (TALK.LN) Tuesday said it expects higher fiscal 2017 profits, as it announced a pretax profit for the first half of the year.
For the six months to Sept. 30, the provider of internet broadband, phone and television services recorded a pretax profit of 30 million pounds ($36.6 million) compared with loss of GBP8 million in the same period a year earlier as a result of a lower exceptional charge during the period.
Total revenue during the period slipped 1.1% to GBP902 million from GBP912 million.
TalkTalk said it expects to return to retailsubscriber and revenue growth in fiscal 2018 as a result of its Making TalkTalk Simpler program, or MTTS, which focuses on improving customer care.
"One year on from the cyber attack, we have maintained a relentless focus on looking after our existing customers and keeping up the pace across a wide range of operational improvements to make TalkTalk simpler and better for customers," Chief Executive Dido Harding said. "As a result we have seen significant year-on-year improvements in churn and customer satisfaction," she added.
Write to Razak Musah Baba at email@example.com; Twitter: @Raztweet
(END) Dow Jones Newswires
November 15, 2016 03:56 ET (08:56 GMT)
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